Privacy Policy
Effective Date: 21 st July 2026
Our Commitment to Your Privacy
At The Reset Method, we are committed to protecting your privacy and handling your
personal information with care, respect and transparency.
This Privacy Policy explains how we collect, use, store and protect your personal information
when you visit our website, participate in our programs, join The Reset Collective, or
communicate with us.
By using our website, you agree to the collection and use of your information in accordance
with this Privacy Policy.
Information We Collect
We may collect personal information including:
Your name
Email address
Phone number
Billing information
Information you provide when enrolling in programs or memberships
Information submitted through contact forms
Website usage data through analytics and cookies
We only collect information that is reasonably necessary to provide our services.
How We Use Your Information
Your information may be used to:
Respond to enquiries
Process purchases and payments
Provide access to programs and memberships
Send important course or membership information
Improve our website and services
Communicate updates or newsletters where you have opted in
We do not sell or rent your personal information.
Payment Security
Payments are processed securely through trusted third-party payment providers. We do not store your full payment details on our website.
Third-Party Services
We may use trusted third-party providers to deliver our services, including website hosting, payment processing, online meetings, email communications and membership platforms.
These providers manage your information in accordance with their own privacy policies.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
You may disable cookies through your browser settings if you choose.
Security
We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure.
While we take appropriate precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
Access to Your Information
You may request access to or correction of your personal information by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
If you have any questions regarding this Privacy Policy, please contact:
The Reset Method
Email: [email protected]
Western Australia, Australia
Rae Smith
Rae is a psychotherapist who supports people through self-awareness, and personal transformation. As the creator of The Reset Method™, her work is grounded in a nervous system and trauma-informed approach, with a deep respect for how past experiences shape the way we perceive and respond to life.
[email protected]
The Reset Method offers a different way of working with emotional patterns. It is a reflective, facilitative process that supports awareness, nervous system regulation and the processing of emotional experiences, without requiring diagnosis or the detailed retelling of the past. Where medical or specialist mental health care is appropriate, it can sit alongside this work.